Shipping policy

Shipping Policy

Thank you for shopping with us.

1. Order Processing Time
All orders are processed within 3 to 7 business days, depending on the nature of the order.

Orders are not processed on weekends or public holidays.

2. Shipping & Delivery Time

Estimated delivery times after processing:

  • Cairo & Giza: 1 to 3 business days

  • Other Governorates: 2 to 5 business days

Delivery times may vary slightly depending on location and shipping conditions.

3. Shipping Fees
Shipping fees are calculated and shown at checkout.

4. Cash on Delivery (COD)
We offer Cash on Delivery. Additional fees may apply.

5. Delays
Delays may occur due to high demand, courier issues, or unforeseen circumstances. We will do our best to keep you informed.

6. Incorrect Address
Please ensure your shipping details are correct. We are not responsible for orders delivered to incorrect addresses.

7. Contact Us
For any questions, please contact us at:
[tefane.support@gmail.com]